FAQs
How can I get in contact with My Restore Hub?
If you'd like to reach our support team, please head to the contact us page in our website header. One of our friendly team members will get back to you within 24–48 hours.
Where are the products located and shipped from?
All of our products are stocked and shipped from within Australia. Depending on stock levels and demand, your order will be dispatched from our warehouses located in Victoria or New South Wales. Please note: while our products are manufactured overseas (primarily in China), we store and ship them locally to ensure fast delivery and keep prices affordable, without compromising on quality.
What types of payment do you accept?
We accept all major forms of payment, including credit cards, PayPal, and Buy Now Pay Later options listed across our site.
Is delivery free?
Yes! We offer Fast & Free Delivery Australia Wide on every order — no minimum spend needed.
What if my order is delayed?
Sometimes orders may experience delays. If you’re wondering where your order is:
-
Check out our Shipping Information page.
-
Review your Shipping Confirmation email (don’t forget to check your spam/junk folder).
If you're still unsure, feel free to contact us through our Contact Us page and we’ll be happy to help.
What currency is the store in?
All prices on our website are displayed in Australian Dollars (AUD).